How to Get and Compare Moving Company Quotes

You’ve just received three moving company quotes for your upcoming relocation, and they’re wildly different. One is surprisingly low, another seems astronomical, and the third falls somewhere in the middle. Which one is the honest estimate, and which is a potential red flag? Understanding how to properly obtain, decipher, and compare moving quotes is the single most critical step in planning a successful, stress-free move. It’s the process that separates a smooth transition from a logistical and financial nightmare filled with hidden fees and broken promises. This guide will walk you through the entire lifecycle of a moving quote, from the initial request to the final invoice, ensuring you have the knowledge to make a confident, cost-effective decision.

The Anatomy of a Moving Quote: Binding vs. Non-Binding

Not all moving estimates are created equal. The terminology used by moving companies is legally defined and dictates what you will ultimately pay. Misunderstanding these terms is the primary cause of moving day budget shocks. The two most common types of quotes are binding and non-binding, each with significant implications for your wallet.

A binding moving quote guarantees the total cost of the move based on the inventory list discussed during the estimate. Unless you add items or services on moving day, the price you are quoted is the price you will pay. This type of quote offers maximum budget certainty. A non-binding quote, sometimes called a “not-to-exceed” estimate, is not a final price. It is the company’s approximation of the cost based on the estimated weight of your shipment and the services required. The final cost is calculated after your belongings are weighed on a certified scale. If the final weight is less than estimated, you pay less. If it’s more, you pay more, though often with a cap (the “not-to-exceed” amount). For local moves, quotes are often based on an hourly rate plus materials, which can also be provided as a binding or non-binding estimate.

The Quote Request Process: Setting the Stage for Accuracy

The accuracy of your moving company quotes is directly proportional to the detail you provide during the request. A rushed or vague estimate will almost certainly lead to adjustments later. The gold standard is an in-person or virtual video survey where a moving representative visually assesses every item. Be prepared for this survey by having all cabinets, closets, and storage areas accessible. The estimator needs to see everything, from the heavy toolbox in the garage to the boxes of books in the basement. If you opt for a quote based on a list you provide, be meticulously thorough. Underestimating your inventory is the fastest route to a costly weight increase on moving day.

During the survey, clearly communicate all your needs. This includes discussing large or fragile items (pianos, artwork, antiques), stating if you need packing services, and identifying any access challenges at your current or new home (stairs, long carry distances, elevator reservations). Transparency here allows the mover to factor in all labor, time, and material costs upfront. For a deeper dive on vetting companies before you even get to the quote stage, our resource on how to read and trust moving company reviews is an essential prequel to this process.

Decoding the Quote Line by Line

A professional moving quote should be a detailed, itemized document, not a single number on a napkin. When you receive your estimates, look for the following key components. The absence of detail is a major warning sign.

• Services Included: This section should list every task the mover will perform, such as loading, transportation, unloading, and if applicable, packing, unpacking, or furniture disassembly/reassembly.
• Inventory Summary: A high-level list of your major items and the estimated total weight or volume (in cubic feet).
• Pricing Breakdown: For interstate moves, this shows the rate per pound or per hundredweight. For local moves, it shows the hourly rate per mover and truck. There should also be a clear line item for any packing materials (boxes, tape, shrink wrap).
• Accessorial Charges: These are fees for extra services. Look for items like “stair carry,” “long carry,” “shuttle service” (if a large truck cannot access your home), or “storage in transit.” These should be explicitly listed if they apply to your move.
• Liability Coverage: The quote must state the level of valuation protection included (usually Released Value at 60 cents per pound per article) and the cost for any optional Full Value Protection you select.
• Dates and Guarantees: The pickup and delivery date windows, and any guarantee that the quoted price is binding or the terms of a non-binding estimate.

Red Flags and Green Lights in Moving Estimates

Learning to spot the difference between a trustworthy quote and a deceptive one can save you thousands of dollars and immense stress. Some warning signs are blatant, while others are more subtle. A major red flag is a quote provided over the phone or email without any visual survey of your belongings. This is almost always a lowball tactic to hook you, with the expectation that the price will skyrocket later. Be extremely wary of any company that demands a large cash deposit or full payment upfront before the move. Legitimate movers typically require payment upon delivery. Vague quotes that lack itemization, refuse to put terms in writing, or use unmarked rental trucks are also strong indicators of a scam operation.

Conversely, green lights signal a professional operation. These include a mover who insists on a visual survey, provides a detailed, written estimate, and is transparent about all potential accessorial charges. They will have a physical address (not just a P.O. box) and a USDOT number for interstate moves, which you can verify online for safety records and insurance. A professional mover will also ask many questions about your inventory and access, demonstrating their intent to provide an accurate quote, not just the fastest one. For those prioritizing budget, understanding these quote nuances is key to finding an affordable moving company near you without sacrificing reliability.

The Art of Comparison: Apples to Apples

Once you have gathered at least three detailed quotes, the real work begins: comparison. You cannot simply look at the bottom-line total. You must ensure you are comparing identical service packages. Start by aligning the service levels. Does each quote include the same packing assistance, the same number of movers, and the same liability coverage? If one quote is lower because it uses a two-person crew instead of three, your move will take longer, potentially negating the savings on an hourly local move.

Next, scrutinize the inventory list and weight estimate. Large discrepancies between companies are a cue to revisit your inventory. Did one estimator miss the entire contents of your storage locker? Finally, compare the accessorial charges line by line. One company might include a first flight of stairs in their base rate, while another lists it as a $150 charge. Only after you have normalized all these variables can you see which company is truly offering the best value for your specific needs. This is the point where proactive planning meets actionable next steps. To begin this comparison with reputable providers, you can get a free moving quote to establish a baseline for your move.

Negotiation and Finalizing Your Choice

With your apples-to-apples comparison in hand, you may have room to negotiate. If a reputable company’s quote is slightly higher than a competitor’s, it is acceptable to politely ask if they can match the price or if there are any flexible elements. Perhaps you can save money by packing all your own boxes, thus reducing their material and labor costs. Maybe moving on a weekday instead of a weekend lowers the rate. However, prioritize value and reputation over the absolute lowest price. A slightly higher quote from a company with stellar reviews and perfect transparency is almost always a better investment than the cheapest option.

Before you sign, ensure all negotiated terms and the final service list are updated on the written estimate. This document, often called the “Order for Service” or “Bill of Lading” for interstate moves, is your contract. Read it thoroughly. Confirm the pickup/delivery dates, the payment method, and the dispute resolution process. Your diligence during the quoting phase culminates in this signature, locking in your price and peace of mind for moving day.

Frequently Asked Questions

How far in advance should I get moving quotes?
Aim for 6-8 weeks before your desired move date, especially for summer moves or long-distance relocations. This gives you ample time to compare options and secure your booking.

Are online moving quote calculators accurate?
They provide a very rough ballpark at best. Without a visual survey, they cannot account for your specific inventory, access issues, or needed services. Use them for initial budgeting only, not for final comparisons.

What is the typical deposit required to book a move?
For interstate moves, reputable companies often require a small deposit or no deposit at all. For local moves, a deposit may be more common. Be cautious of any deposit request exceeding 20% of the total estimate.

Can my moving quote increase after I book?
With a binding quote, it cannot increase unless you add items or services. With a non-binding quote, it can increase if the actual weight exceeds the estimate, up to the “not-to-exceed” amount if one was provided.

What questions should I ask when getting a quote?
Always ask: Is this quote binding or non-binding? What is included in the hourly rate (travel time, fuel)? What are your not-to-exceed terms? What is your USDOT number? What is the process for filing a damage claim?

Mastering the moving quote process transforms you from a passive consumer into an informed client. It empowers you to cut through marketing speak, identify true value, and partner with a moving company that views your relocation as a shared responsibility for success, not just a transaction. The effort you invest in this stage pays dividends in predictability, savings, and a smoother transition to your new home.